To be eligible for an exchange, your item must be unused, unwashed, and in the same condition that you received it along within being inside 14 days of the original order date. As soon as you ship your return back to us, we will send your new item your way.
Returns must be received in new condition; unworn, unwashed, with tags still attached and must be initiated within 14 days of the original order date. Items returned with obvious use; makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to refusal. Once your return is received, it will be processed and checked.
We trust our carriers, but accidents do happen. If you see any major damage to your order from shipping please let us know. If you think your order has been lost or even stolen, please send us an email with your order number and tracking number from original order confirmation email.